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SOU Bookstore is University owned and operated serving the campus community since 1947.

The SOU Bookstore is your on campus resource for all required educational materials and supplies.  We aggressively pursue the lowest cost textbook solutions for our students in as many formats as possible.  Buy local and support your Bookstore.  All proceeds generated by the SOU Bookstore go back to our campus.

SOU Bookstore

1250 Siskiyou Blvd
Ashland, OR 97520
Phone: 541.552.6178
FAX: 541.552.6176
Monday - Friday
8:30am - 4:30pm                                               

SOU Bookstore Return Policies
You must have a receipt and photo ID for a refund. 
All refunds are given in original form of payment. 
Special orders and red tagged clearance sale items cannot be returned.

General Merchandise Return Policy
Non-textbook merchandise may be returned in new condition, unopened and unused within 10 days of purchase with your Bookstore receipt and photo ID. Electronics, computer hardware, computer software, calculators, and printer cartridges cannot be returned if opened.  No exceptions.
Defective merchandise may be replaced or refunded within 30 days of purchase with receipt. You must contact the manufacturer about defective computer hardware, software, and electronics.

Textbook Return Policy
Textbooks may be returned for a refund with a receipt during the first week of class.
If you drop a class, you may get a textbook refund with a drop slip through the fourth week of class.
Textbooks must be returned in mint condition or they may be refunded at the used price.
Digital text or access codes cannot be returned once activated.

Textbook Rental Agreement
A currently enrolled SOU student with an SOU ID can rent textbooks from the SOU Bookstore.
Rentals are due the Friday of finals week each term, no exceptions. This includes rental returns shipped to the store via any carrier. It is the student’s responsibility to return rental books in saleable condition by the due date. The Bookstore is not responsible for reminding students of rental due dates.     The replacement cost of the book will be charged to the student’s account if the book is not returned on time. This includes lost, stolen or damaged books. Rental refund period and policies are the same as textbook purchases.

Student Account Charges
Current SOU students may charge textbooks up to $500.00 to their SOU student account each term through the first Friday of classes (excluding summer term).
Students can pre-order textbooks online with the SOU Bookstore and charge to their SOU account as soon as they register for classes.  Students can charge to their SOU account in the store once current term textbooks are available. Students are responsible for paying all charges on their SOU account and must pay off their textbook charges for the current term prior to charging books for the next term. During textbook sell-back, students with unpaid textbook balances will receive a credit to their SOU account instead of cash.

Shipping Policy
A $6.00 processing fee will be added to web orders picked up in the SOU Bookstore.
There is a $10.00 flat rate shipping charge for most text and merchandise shipments.  Merchandise that requires additional shipping will be noted on the website. Shipping charges for Alaska, Hawaii, International and Specialty Orders are determined on an individual basis.  The Bookstore will contact you for shipping approval before processing your order.